Scope of Work
We lead you to the resolution of a problem using the scientific PDCA approach. This is the heart of the Problem-Solving A3 framework. With this method, we guide you, framing the problem, the root causes, and so forth, the right way, at your pace.
We commit to results and strive for your success. Beyond the problem-solving, we train you on a word-class problem-solving approach.
What we do
What we don’t do
What we deliver
Which cloud service do you use?
We use Microsoft Office 365 to work collaboratively on a Problem-Solving A3 template we make available to you. In addition, you also have the option to use Slack or Microsoft Teams to talk to us.
Who is writing the Problem-Solving report ?
You are the owner of the Problem-Solving. So the principle is that you write the report. We do reviews, add comments and suggestions, so you adapt it, and so forth. We have the A3 problem-solving expertise. Be assured that we do what is necessary for you to resolve problems. You will not spend too much time writing reports.
How do we communicate ?
We communicate through the comments we both can add to the Problem-Solving report. This is like editing a document in a collaboration mode. But this time, you are following a structured approach along with the actions you perform.
How do you guarantee confidentiality ?
As experienced Management Consultants, we work with the required professionalism. We ensure your confidentiality and follow any additional protocol you might require. In case you would like a Non-Disclosure Agreement, we will be happy to sign it.